Q: What makes Hershey’s® Ice Cream premium and super premium products better than other brands?
Ice Cream uses less air (called overrun) than most other ice cream companies, which
Ice Cream products richer and better tasting! Hershey’s®
also uses the best ingredients
from fresh cream to fresh fruits and nuts. Look at the ingredient panel on our novelty ice cream products.
They are not “wheyed” down like other brands! Some frozen dessert companies are putting more whey into
their products – instead of milk and cream – while Hershey’s®
doesn't rely on whey to make up the bulk of the
product. The end result is a better tasting treat for you!
Q: Are your products gluten free?
A: Yes, we do provide gluten free products! Hershey’s®
Ice Cream offers a wide array of gluten free products,
in fact the majority of our ice cream (premium and super premium) is gluten free. Please see the products
section of the site for more details about our gluten free products.
Q: Are your products Kosher?
A: Yes, all of our ice cream (except for the flavor Rocky Road), ices, sherbets and frozen yogurts are Kosher.
For a copy of our Kosher certification letter, please click here
Q: Where can I purchase Hershey’s® Ice Cream?
Ice Cream serves delicious premium and super premium ice cream, as well as great novelty
items in over 28 states and over 28,000 locations! Please see our Store Locator
page to find a store near you!
Q: Can you ship your products directly to my home?
Ice Cream does not currently ship products directly to customers. However, your local
Ice Cream branch may be willing to sell directly to you, for more information please see your
Ice Cream branch.
Q: How can I get a job with Hershey’s® Ice Cream?
A: For all Hershey’s®
Ice Cream employment inquiries please see the employment
section of our website where
we will list all the current job opportunities.
Q: How can I start selling Hershey’s® Ice Cream?
A: To learn more about selling Hershey’s®
Ice Cream please see our Sell Hershey’s® Ice Cream
Q: I recently bought a Hershey’s® Ice Cream product and had a problem with it. What should I do?
A: If for any reason you are not satisfied with your Hershey’s®
Ice Cream product please fill out a form
via our contact us
page and let us know! State the reason, the price paid, the proof of purchase, and the
name of the store you bought our product from and we will send you a full refund as soon as possible.
Q: Are you part of the Hershey Chocolate Company?
A: No. We are not affiliated with the Hershey Chocolate Company or Hershey Foods. Both companies were
founded by men with the last name of Hershey. They were not related.